Porter was hired by the Mets after serving as an executive with the Arizona Diamondbacks. His transition to the Mets came during the pandemic, which prevented him from meeting with owner Steve Cohen. Following the revelations about his inappropriate messages, he received support from Diamondbacks managing general partner Ken Kendrick, who directed him to the team's employee assistance program. This intervention led Porter to a treatment center for addiction and emotional trauma, highlighting the organization's commitment to the well-being of its former employees.